Senior Account Manager

Baton Rouge, LA
Full Time
Account Management
Experienced

Are you a people person? Do you thrive in fast-paced, challenging work environments? Do you understand the importance of processes and like to keep things organized, recorded, and transparent?

In many ways, our Account Managers are the faces of Gatorworks. There is nothing more fulfilling than hearing that our clients love working with us. An Account Manager represents two sides—they are the ultimate middle-man. They are the voice of the client in all internal meetings, and are the chosen representative of our entire team.

With this kind of position, you must be great at managing expectations. We expect clear communication, and organization in all meetings, notes, briefs, and reports during a client’s lifecycle with us. An Account Manager also needs to be the ultimate translator, understanding the processes and technical terms of our services, and communicating them in an easy-to-understand explanation to our clients. If you’re great at communication, a stickler for details, and a passionate problem solver, we urge you to apply to the Gatorworks team.

The Senior Account Manager is responsible for:

  • Overall account management for client’s various services: website design and development, ongoing SEO, ongoing PPC management, targeted display, streaming TV, social media content and ads, and email campaign management
  • Successfully multitask across dozens of projects
  • Ensure all steps in each process across all services are followed in a timely manner
  • Manage client expectations on when to receive deliverables and meet deadlines during phases within a project
  • Schedule and conduct monthly performance review meetings for ongoing digital marketing clients
  • Schedule and conduct all website meetings both internally and with the client, preparing all materials necessary for the meeting
  • Interface with third-party vendors and ad platform account management teams to promptly resolve technical and operational issues for our clients
  • Accurately record notes, client requests, and quotes for billable time worked
  • Quickly learn about new industries and advertising platforms in a positive but fast-moving work environment
  • Balancing client needs with internal workflow and capabilities
  • Keeping track of monthly budgets and recording it properly for billing purposes

Qualifications:

  • Positive attitude and ability to learn quickly
  • Creative problem-solving
  • Proficiency with Google Docs and Sheets
  • Highly dependable, very organized, able to work independently
  • Superior organizational and time management skills, as well as attention to detail
  • Exceptional verbal, written and interpersonal communication skills with experience working with all levels of an organization, including C-level executives
  • Required 5+ years of experience in an advertising agency setting. This may include online advertising / marketing / e-commerce / consulting / account management / project management experience; Google certifications are helpful
  • 4-year college degree in a related field such as business, marketing, or communications
  • Ability to identify, articulate, and defend insights and recommendations to clients
  • Aptitude for uncovering and analyzing clients’ spoken and unspoken goals and needs

What you’ll get

  • Great work-life balance.
  • Competitive base salary depending on experience.
  • Full benefits including health insurance.
  • Additional benefits including long-term and short-term disability, life insurance, and vision/dental.
  • Competitive 401K retirement matching.
  • Paid Holidays and Vacation.
  • Work with a team of creative, passionate people who build custom websites and digital marketing campaigns for a diverse set of industries and clients.
  • Fully-renovated, brand new office only an hour from New Orleans.
  • ** Please note: This is NOT a remote position. **

 

About Gatorworks

Gatorworks is a full-service digital marketing agency based in Baton Rouge, Louisiana. We provide strategic Branding, Web, and Digital Marketing services. We work in a relaxed and open environment that promotes collaboration both internally with our team and externally with the client. Every team member has the opportunity to contribute to the project, and our unique viewpoints lead to a more powerful and strategic end-product.

While our work is our passion, we know that all work and no play would make for a dull company. Culture is incredibly important to us. We enjoy a good work/life balance and often have outings as a team.

Gatorworks is an equal opportunity employer and drug-free workplace.

Share

Apply for this position

Required*
Apply with Indeed
We've received your resume. Click here to update it.
Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

150